Take advantage of virtual supports, forums, and tutorials. Start with something basic and as you gain confidence, integrate more advanced use into your work. Here are some ways to improve your digital skills: Again, most organizations have protocols and preferred providers you will need to use. Know the safe and efficient ways to order, sell, and purchase online, book appointments, and manage money. Some problem-solving digital skills include the ability to research an answer, use a live chat customer service, read advice forums, and use FAQs (Dixon, 2019).Ĭomplete transactions. Employers value those who take initiative and attempt to troubleshoot issues first before seeking help from others. Establish a system that is logical and easy to remember. You likely will need to learn about shared drives and cloud sharing. Decide which documents are meant to be shared, and which ones can be stored on your computer. If your employer has a file organization structure and rules about security, follow that. It is easy to create files but it can be harder to find and share them. Never assume that a future employer won’t search for you on social media platforms. On the personal front, you will be expected to know how to appropriately manage your own online presence in a professional manner. You may be asked to maintain and create content for the company’s social media accounts following clear procedures. Social media for work is more directed and restrictive than for your personal use. You also will be expected to be familiar with virtual meeting software, like Zoom (Live&Learn, 2021). Know how to use collaborative writing tools like Microsoft Teams and Google Docs that allow users to create, revise, comment, and edit simultaneously is a definite bonus in today’s job market.
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